FAQ

Frequently Asked Questions

What is Cassia Home?

Cassia Home is a Canadian luxury home decor brand dedicated to bringing warmth, elegance, and timeless style into your living spaces. We curate and craft pieces that transform a house into a home.

Where do you ship?

We currently ship across Canada. We are working on expanding to additional markets — stay tuned for updates!

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery times vary by location but generally range from 3–7 business days within Canada.

Do you offer free shipping?

We offer free shipping on qualifying orders. Please check our shipping policy or current promotions for details.

Can I return or exchange an item?

Yes! We want you to love every piece you bring home. Please visit our Returns page for full details on our return and exchange policy.

How do I care for my Cassia Home pieces?

Care instructions vary by product. Each item includes specific care guidelines. When in doubt, handle with care and avoid harsh chemicals to preserve the quality and finish of your pieces.